Reviews and feedback that help us start the right conversations.
When you set out on your journey to find the most trusted surgeon, most appropriate clinic and most advanced aftercare, you need to hear from the patients who have been there before you, who has been through what you’re looking in to, and how they have fared. It’s important to hear it from the horses mouth, not us, not the surgeon, but from the patient who was in your shoes.
We ask all of our patients post-surgery, to tell us how they found the service, how they found the people and the aftercare – and ultimately, was it what they expected and would they recommend the service to their friends and family. Of course, we are all ears, we want to know all about your experience with us, and naturally, it’s not always bells and whistles; but at least you know we listen and we care.
To gather reviews, we use an independent service from Feefo.
Feefo feedback requests allow us to gather valuable and honest feedback from all of our patients, helping to give you a good idea of what you can expect before you book your surgery. ALL reviews and feedback are gathered and live on our website for all to see, we’re transparent like that, and we are open about sharing feedback, in order for us to improve and grow, get better, and offer the best service to our patients yet! Because we get to know our patients, we also get to know what you are expecting, and what you’re not, therefore, over the years your feedback has allowed us to develop our clinic as one of the most trusted across the North West, today.